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cash_sorting_machine:cm200v:cm200v [2018/03/07 01:59]
root [USB Disk Mode] 		cash_sorting_machine:cm200v:cm200v [2021/01/07 08:53] (current)
angelo_chen [2. RotoCash Security (SECOne)]
Line 352: Line 352:
   - RotoCash Security (SECOne):​GRG Security Software for CM200V   - RotoCash Security (SECOne):​GRG Security Software for CM200V
    
 +*If the machine had installed RCC, please uninstall the RCC and delete the RCC folder first. ​
 ==== 1. RotoCash Controller (RCC) ==== ==== 1. RotoCash Controller (RCC) ====
   - Application and Folder Introduction   - Application and Folder Introduction
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 Please be sure to restart the machine after uninstalling RotoCash Security Software. ​ Please be sure to restart the machine after uninstalling RotoCash Security Software. ​
  
 +*Delete the RCC folder completely.
  
 **b) Using RotoCash Security uninstallation component** **b) Using RotoCash Security uninstallation component**
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 * *
 ===== Error Codes ===== ===== Error Codes =====
-This section provides the descriptions of the CM200V error codes and their resolution methods.Please see below list for the error codes, their description and possible resolution. +This section provides the descriptions of the CM200V error codes and their resolution methods.Please see the attachment ​for the error codes, their description and possible resolution.  
 +please refer to {{ :​cash_sorting_machine:​cm200v:​cm200vcm400v_error_code_v1.0.xlsx |CM200VCM400V Error Code V1.0}} ​
  
-\\ 
-**Error Code List** 
-| **error code value** | **hardware error code** | **Failure Description** | **Handling method** | 
-| 19103 | 4672 | Sorting finished | Sorting finished | 
-| 19140 | A400-A6FF | Sensor is dirty | Clean the corresponding sensor | 
-| 19150 | 4610\\ 4620 | Note remaining in the note entrance slot | Take the notes away from entrance slot | 
-| 19151 | 4611\\ 4621\\ 4639 | Note remaining in stacker 1 | Take the notes away from stacker1 | 
-| 19152 | 4612\\ 4622\\ 463A | Note remaining in stacker 2 | Take the notes away from stacker2 | 
-| 19153 | 4619\\ 4629 | Note remaining in reject slot | Take the notes away from reject slot | 
-| 19154 | 4631\\ 4632\\ 4634\\ 4635\\ 4636\\ 4637 | Stackers are full | Take the notes   away from stackers | 
-| 19155 | 4633\\ 4638 | Reject slot is full | Take the notes   away from reject slot | 
-| 19156 | 4641 | Slot1 Notes Taken | Replace the notes from stacker 1 into the hopper | 
-| 19157 | 4642 | Slot2 Notes Taken | Replace the notes from stacker 2 into the hopper | 
-| 19158 | 4649\\ 464A | Note seperating failure in the cash in slot | Neaten  notes in the note entrance slot and reload them | 
-| 19159 | 4651\\ 4652\\ 4653\\ 4654\\ 4659 | Unqualified note detected in the note entrance slot | No need for treatment | 
-| 19160 | 4661 | Note transported to reject slot | Take the notes  away from reject slot | 
-| 19161 | 4662 | No notes detected in the note entrance slot | Load notes in cash in slot | 
-| 19162 | 4671 | Number of notes rejected exceeded the limit | Take the notes rejected and load new ones | 
-| 19163 | 4681 | All stackers are unavailable (batch=0) | Reset the stacker batches | 
-| 19164 | 4211 | NV cover is open | Restore all parts | 
-| 19165 | 4212 | Thickness transport is opened (idle mode) |:::| 
-| 19166 | 4213 | Main transport is opened (idle mode) |:::| 
-| 19167 | 4B41-4B60 | Path remain notes | Clear notes | 
-| 19168 | 4B61-4BFF | Notes Path Abnormal | Neaten  notes in the note entrance slot and reload them | 
-| 19169 | 4C01 | Power down detected | Ignore | 
-| 19190 | 464B | Notes Path Abnormal | Neaten  notes in the note entrance slot and reload them | 
-| 19191 | 464C | Notes Path Abnormal | Neaten  notes in the note entrance slot and reload them | 
-| 19192 | 4673 | Suspicious notes are detected | Take the suspicious notes away from the reject slot | 
-| 19193 | 465A\\ 465B\\ 465C | Image Capture device is busy | Neaten  notes in the note entrance slot and reload them | 
-| 19230 | 9101~911F | Command parameter error | Check parameters settings and reset them (if needed) | 
-| 19290 | A000 ~ A2FF | Sensor  Failure | 1.Check corresponding sensor cable and prism\\ 2. Replace the sensor | 
-| 19300 | \\ 9400~9AFF | NV internal error | reset NV | 
-| 19301 | 9400-95FF | NV communication failed | Reset NV via USB cable | 
-| 19305 | 9612 | Set note type error | Set correct note type | 
-| 19311 | 9A01-9A3F | NV image recorder internal error | check the NV image recorder cable, and Reset NV. | 
-| 19313 | 9A41-9A7F | RCP System internal error | Reset NV | 
-| 19314 | 9A81-9ABF | U Disk Imaging System internal error. | Reset NV | 
-| 19317 | 9AC1-9AFF | Image Capture Device error | Reset NV | 
-| 19318 | 9732 | NV internal check failure | Reset NV | 
-| 19319 | 9802\\ 9803 | NV denomination counter failure | Reset NV | 
-| 19350 | 9300-93FF | Some parts of the machine  not in place | Restore all parts of the machine manually | 
-| 19370 | A800-A8FF,​\\ A900-A9FF | Motor failure | Check the corresponding motor and sensor | 
-| 19371 | A901 | Note feeder motor failure | Check the corresponding motor | 
-| 19372 | A902 | Main motor failure | Check the main motor and notes jam in the transport | 
-| 19400 | AB00~BFFF | Other note jammed error | Clear the jammed notes, reset the machine | 
-| 19460 | B001 - B1FF | Notes remained in the transport | 1.Clear the jammed notes; 2.reset the machine | 
-| 19461 | B201 - B6FF | Notes transporting abnoramlly | Reset the machine | 
-| 19462 | B801 - BAFF | Notes transporting error | 1.Clear the jammed notes; 2.Reset the machine | 
-| 　 | 　 | 　 | 　 | 
-| 19465 | AA00 | Notes remained in the cash in slot | 1.Clear the jammed notes; 2.reset the machine | 
-| 19466 | AA01 | Notes remained in stacker 1 |:::| 
-| 19467 | AA02 | Notes remained in stacker 2 |:::| 
-| 19468 | AA09 | Notes remained in the reject slot |:::| 
-| 19469 | AA11\\ AA12 | Notes remained are taken away | Reset the machine | 
-| 19550 | 9B00 ~ 9CFF | Hardware internal error | Check main control  board | 
-| 19551 | 9B61\\ 9B62 | Detected 24V power off | Exit applications and shut down the computer. | 
-| 19570 | 9021 | Command unsupported | Ask for help from supplier | 
-| 19571 | 9011\\ 9012\\ 9014\\ 9015 | Inappropriate command sent to machine | Reset the machine | 
  
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