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iservice [2019/06/05 06:10]
root 		iservice [2020/11/30 02:47] (current)
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 | **                   ​Document ​           ** | **Version** | ** Issue Date** | **Remark** | **Participant** | **Status** | | **                   ​Document ​           ** | **Version** | ** Issue Date** | **Remark** | **Participant** | **Status** |
 | ISERVICE PLATFORM TRAINING MANUAL | 1.0 | 2019.05 | Initial | Leon | Editing | | ISERVICE PLATFORM TRAINING MANUAL | 1.0 | 2019.05 | Initial | Leon | Editing |
 +| ISERVICE PLATFORM TRAINING MANUAL | 1.0 | 2020.03 | update | Leon | Editing |
  
 +====== Introduction and workflow ======
  
 +**For quick learning, please check the video in below link.**\\
 +**1.iService Introduction**\\
 +http://​etraining.grgbanking.com/?​g=training&​m=Video&​a=detailview&​id=1068
 +\\
 +**2. iService Roles and Workflow**\\
 +http://​etraining.grgbanking.com/?​g=training&​m=Video&​a=detailview&​id=1070
 +\\
  
 \\ \\
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 {{ :​2.grgbanking_iserivce_quick_guide_warehouse_workshop_.pdf |}}\\ {{ :​2.grgbanking_iserivce_quick_guide_warehouse_workshop_.pdf |}}\\
 {{ :​3.grgbanking_iservice_business_workflow_all_.docx |}}\\ {{ :​3.grgbanking_iservice_business_workflow_all_.docx |}}\\
 +
 +====== iService customer platform list ======
 +|Country/​Area| Domain|
 +|demo |http://​DEMO.grgiservice.com|
 +|Mexico |http://​MX.grgiservice.com|
 +|Hong Kong |http://​HK.grgiservice.com|
 +|Congo |http://​CG.grgiservice.com|
 +|Sudan |http://​tamika4.grgiservice.com|
 +|Vietnam |http://​VN.grgiservice.com|
 +|Myanmar（MIT） |http://​MIT.grgbanking.com|
 +|Indonisia |http://​ID.grgiservice.com|
 +|Turkey |http://​TR.grgiservice.com|
 +|Tanzania|http://​TZ.grgiservice.com|
 +|Kenya |http://​KE.grgiservice.com|
 +|Ecuador |http://​EC.grgiservice.com|
 +|Russia |http://​RU.grgiservice.com|
 +|Germany |http://​DE.grgiservice.com|
 +|LAO |http://​LA.grgiservice.com|
 +|Singapore |http://​SG.grgiservice.com|
 +|Myanmar |http://​MM.grgiservice.com|
 +|Saudi Arabia |http://​SA.grgiservice.com|
 +|Nigeria（CWG） |http://​CWG.grgiservice.com|
 +
 +
 +
 +
  
 ====== Training ppt ====== ====== Training ppt ======
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 ====== Training video ====== ====== Training video ======
 \\ \\
-|{{:​grgbanking_iservice_operation-中英文字幕.mp4?​400 |iservice_operation}}|{{ :Service Process(5.26) 中英文字幕版.mp4?​400 |Service Process}}|+|{{ :​grgbanking_iservice_operation-中英文字幕.mp4?​400 |iservice_operation}}|{{ :Service Process(5.26) 中英文字幕版.mp4?​400 |Service Process}}|
 |  **<color #​00a2e8>​iService_operation</​color>​** ​ |  **<color #​00a2e8>​Service Process</​color>​** ​ | |  **<color #​00a2e8>​iService_operation</​color>​** ​ |  **<color #​00a2e8>​Service Process</​color>​** ​ |
 |{{ :Warehouse management(5.26）中英文.mp4?​400 |Warehouse management}}|{{ :repair management (5.26) 中英文字幕.mp4?​400 |repair management}}| |{{ :Warehouse management(5.26）中英文.mp4?​400 |Warehouse management}}|{{ :repair management (5.26) 中英文字幕.mp4?​400 |repair management}}|
 |  **<color #​00a2e8>​Warehouse management</​color>​** ​ |  **<color #​00a2e8>​Repair management</​color>​** ​ | |  **<color #​00a2e8>​Warehouse management</​color>​** ​ |  **<color #​00a2e8>​Repair management</​color>​** ​ |